SHIPPING & RETURNS
All items regardless of destination will be shipped using UPS or FEDEX unless otherwise noted. All shipments will be fully insured. We offer $20 US FedEx shipping within the continental United States and shipping rate will vary depending on weight and value starting at $95 for international shipment. The international shipping rate will be calculated at checkout. All New York residents are subject to New York city sales tax. RETURNS, REFUNDS & EXCHANGES
- We offer a free returns collection service to all customers within the United States for any purchases that meet our Returns Policy. All international sales are final.
- You have 7 days from receiving your order to request a return.
- To arrange a return, please email us at firstname.lastname@example.org with the subject “Returns” and state in the body of your email (a) your order number, (b) whether you would like a refund or an exchange, (c) the reason for the return. Upon receipt of your request, we will send you a collection confirmation email with all the details you will need to complete the return. If you have requested for an exchange, we will also let you know of the availability of a replacement item.
- We will only accept returned items which comply with our Return Policy as follows: